Shipping policy

Thank you for shopping with LinenVista.store.

Our goal is to ensure that every order arrives safely, efficiently, and in excellent condition. We proudly provide FREE Worldwide Shipping on every order because we believe premium shopping should come with exceptional service and transparent delivery policies.

Please review the following shipping information before placing your order.

Our Shipping Promise

At LinenVista, every package is carefully prepared with attention to detail.

We are committed to providing:

  • Free Worldwide Shipping
  • Secure Packaging
  • Reliable Shipping Partners
  • Order Tracking
  • Professional Customer Support

Whether you're ordering a single tablecloth or decorating your entire dining space, we work hard to deliver every order with care.

Shipping Destinations

We currently ship to customers in most countries and regions worldwide.

Our international shipping network allows us to serve customers across:

  • North America
  • Europe
  • Asia
  • Oceania
  • South America
  • Middle East
  • Many additional international destinations

If shipping is unavailable to your location, you will be notified during checkout.

Free Worldwide Shipping

Every order placed through LinenVista.store includes:

FREE Standard Shipping

No minimum purchase is required.

There are no hidden shipping fees added during checkout.

Order Processing Time

Orders are typically processed within:

1–2 Business Days

Processing includes:

  • Order verification
  • Quality inspection
  • Secure packaging
  • Carrier preparation
  • Shipment confirmation

Orders placed on weekends or public holidays will begin processing on the next business day.

Estimated Delivery Time

Once shipped, most orders arrive within:

7–10 Business Days

Delivery estimates may vary depending on:

  • Destination country
  • Customs processing
  • Carrier operations
  • Local holidays
  • Weather conditions

Although most deliveries arrive within the estimated timeframe, occasional delays beyond our control may occur.

Shipping Confirmation

As soon as your order ships, you will receive a confirmation email containing:

  • Shipping confirmation
  • Tracking number (when available)
  • Carrier information
  • Order summary

Please allow up to 48 hours for tracking information to become active after shipment.

Tracking Your Order

You may monitor your shipment using the tracking information provided in your shipping confirmation email.

Tracking updates are supplied directly by the shipping carrier.

If your tracking has not updated for several days, please contact our customer support team for assistance.

Customs, Duties & Taxes

International shipments may be subject to customs inspections according to local regulations.

Depending on your country's import policies, additional charges such as customs duties, taxes, or brokerage fees may apply.

These charges are determined by local authorities and are the responsibility of the customer.

LinenVista has no control over customs procedures or fees imposed by destination countries.

Delivery Delays

While we strive to meet all delivery estimates, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather
  • Customs inspections
  • Airline transportation delays
  • Public holidays
  • Natural disasters
  • High shipping volumes
  • Carrier operational issues
  • International logistics disruptions

We appreciate your patience should unexpected delays arise.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

Please verify:

  • Recipient name
  • Street address
  • Apartment or unit number
  • Postal code
  • City
  • Country
  • Phone number

Orders shipped to incorrect addresses supplied by the customer may experience delays, additional shipping charges, or failed delivery.

If you notice an error, contact us immediately before your order ships.

Undeliverable Packages

Packages returned to us because of:

  • Incorrect addresses
  • Refused delivery
  • Failure to collect the package
  • Incomplete shipping information

may require additional processing before reshipment.

If reshipping is requested, additional carrier fees may apply depending on the circumstances.

Lost Packages

If your tracking information indicates your shipment has been lost during transit, please contact us.

Our support team will investigate with the shipping carrier.

If the shipment is confirmed lost, we will provide either:

  • A replacement shipment, or
  • A full refund

Customer satisfaction remains our priority throughout the investigation process.

Damaged Packages

If your package arrives visibly damaged, please:

  • Photograph the package before opening.
  • Photograph the damaged product.
  • Keep all original packaging.
  • Contact us within 7 days of delivery.

Our team will review the case promptly and arrange an appropriate solution.

Multiple Shipments

Depending on inventory availability or warehouse locations, orders containing multiple products may occasionally arrive in separate packages.

You will receive separate tracking information for each shipment when applicable.

There are no additional shipping charges for split shipments.

Failed Delivery Attempts

If a delivery attempt is unsuccessful, the carrier may:

  • Attempt redelivery
  • Hold the package for pickup
  • Return the shipment

Please monitor your tracking information regularly to avoid missed deliveries.

Shipping Restrictions

Some remote areas or regions with carrier limitations may require additional delivery time.

Certain products may also be subject to shipping restrictions based on destination regulations.

If any issue affects your order, our customer service team will notify you promptly.

Delivery Address Changes

Address changes can only be made before an order enters the shipping process.

Once a package has been dispatched, we may be unable to modify the delivery address.

Please contact us as soon as possible if changes are needed.

Holiday Shipping

During major shopping seasons and public holidays, processing and delivery times may be extended due to increased shipping volumes.

We recommend placing holiday orders early whenever possible.

Sustainability Commitment

Whenever possible, LinenVista uses thoughtfully selected packaging materials designed to help reduce unnecessary waste while protecting products during transit.

We continue to explore responsible packaging solutions that balance product safety with environmental awareness.

Customer Support

If you have any questions regarding your shipment, please contact us.

LinenVista.store

Address:
3851 Rue University
Montréal, QC H3A 2B4
Canada

Phone:
(877) 764-3772

Email:
support@LinenVista.store

Thank You

Since 2022, LinenVista has been dedicated to helping customers around the world create elegant dining spaces with beautifully crafted table linens and timeless home décor.

We sincerely appreciate your trust in our brand and remain committed to providing a reliable, transparent, and enjoyable shipping experience from checkout to delivery.

Thank you for choosing LinenVista.store. We look forward to serving you with every order.